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Christmas Service

Our service department is operating as normal

Next working Day orders placed after 1pm on the 20th December will not be despatched until 2nd January 2022.

We would like to wish all customers a Merry Christmas and a Happy New Year.

Davies

London

         
Excellent Service Rating
Craig was responsive to my initial requests regarding time frames for installation and when the product was unavailable called me promptly to advise and recommended the closest alternative which still met my required timeframes. The installation team arrived during their pre-arranged window and were polite, efficient and very tidy. Highly recommend.

Peter Leighton

Bicester Oxon

     
I sought advice as we were unable to open our safe. Upon receiving a photo Craig gave the correct advice immediately which resolved the problem .as the need for access was urgent I wasabolutely delighted with this excellent service.

Frank Smith

Great Bookham

     
The advice received by email from Craig was so simple and worked. Thanks

tricia

Surrey

         
Excellent Service Rating
I sent a plea for help to Craig had an immediate and very positive response. Craig called me back after hours, reviewed my problem sent me an email with very sensible advice and within minutes the problem was sorted. The service was amazing, Craig's professionalism in dealing with someone who does not know one end of a screwdriver from another, was calming and efficient. This company deserves a medal.

Michelle

Gloucester

     
I called Safe Security Services as we have had our safe for 5 years and suddenly couldn't unlock it. They asked me to send an email describing the safe, taking pictures and the problem. They emailed me back to say it may be the battery and sent instructions/video on how to change it. Their excellent team helped me even though it meant them not coming out so no income for them. I would highly recommend them and they would be my first point of call if we had a problem with our safe.

Lloyd

Hampshire

         
Excellent Service Rating
Craig was very helpful and knowledgeable during the purchase of the safe.the price quoted was extremely fair and much cheaper than that offered by the company “recommended” by my Ibsurance Company. He was very thorough in considering the issues which arose for the delivery to a basement room. Whilst delivery window was somewhat limited, the team arrived exactly on time, where wick and clean and did the installation with the minimum of fuss. Altogether an excellent experience.

Parr

Croydon

         
Excellent Service Rating
We have his number on our file and won't hesitate to use his services in the future

Jenkins

Stafford

         
Excellent Service Rating
I cannot thank Craig enough for his expert help and advice in facilitating the opening my parents old safe! My parents were unable to gain access to the safe for a number of years due to their dementia and with my father’s decent death, this was a real concern. I really did not think I would be able to get into the safe but with Craig’s kind, patient manner and excellent instructions I was successful. Jadie was very efficient in communicating and ensuring that all the necessary information was available-I felt well supported since my first contact. This has been a very difficult time with the recent death of my father and being able to rely on the professionals at Safe Security Services has made all the difference. Thank you so much.

Sheldon

Surbiton

         
Excellent Service Rating
Craig Winchester was excellent. Plenty of information and discussion before agreeing on the type of safe and installation. An early date was made for the installation, which started on time and completed without any fuss at all. He went through the procedures needed to operate the safe (electronic keyboard) before going and left no mess.

kris

bangkok

         
Excellent Service Rating
awesome

Hatcher

HAWKHURST

         
Excellent Service Rating
Very efficient and helpful gentlemen.

Boyden

Leatherhead

         
Excellent Service Rating
I initially selected Safe Security Services after reading the numerous excellent reviews on their website. Conclusive proof that I was dealing with a highly professional business was immediately confirmed after a conversation with Craig Winchester in which he ascertained exactly my requirements and duly provided his recommendations. As a result, the Homevault was ordered, delivered and installed within days. A thoroughly efficient and professional service that I have no reservations in highly recommending.

Wells

         
Excellent Service Rating
The service from SafeSecurityServices was absolutely first class: prior to purchase Craig was very helpful and knowledgable around the details of installation and insurance; the installation team was on-time, polite and efficient; and Craig was very helpful on a couple of post-installation questions I had.Thoroughly recommend.

Hillyard

Surbiton KT5

         
Excellent Service Rating
I had been really concerned about my safe (supplied by another firm about 15 years ago) because the door had jammed and had been worked on by another company with no lasting success. From the start Craig replied promptly and helpfully. He answered all the questions that I asked and showed me clearly what my options were without doing any hard sell etc. I decided to try the safe being mended again and was delighted with Craig making a speedy appointment, turnng up on time, successfully fitting a new lock and showing me with patience how ro reset the code. I am delighted and would unreservedly recommend Craig for any future work. He was totally professional and approachable. Thank you!

Laurence Humberstone

Suffolk

     
Dealt with Craig who was very informative and gave an unbiased view of the product which proved to be very accurate. I purchased a Chubb Homevault S2 25E digital version which was very easy to install using the fittings provided and also easy to recode for personal numbers.

Willgrass

Norwich

         
Excellent Service Rating
Very professional help from Craig.

Robert

KENILWORTH

         
Excellent Service Rating
The service was brilliant, professional and personal. Very impressed with the level of knowledge and skill

Rongen

Worsley

     
Just wanted to say thank you for delivering my product. Your team and customer service is of the highest standards. It was a pleasure to do business with you Highly recommend

Broom Smith

Winslow, UK

     
Quite expensive (£42 including VAT for 4 small bits of plastic) but was exactly what I wanted and it's good to have a neatly organised safe again! Service was very good and quick.

Bywater

Gloucestershire

         
Excellent Service Rating
Craig and team provided excellent service, very pleased with my purchase.

Steinholtz

Richmond

         
Excellent Service Rating
Safe jammed over the Easter holiday. Craig responded immediately after and sent instructions about how to check the battery to avoid unnecessary work. An engineer was here within 2 days. The problem was resolved quickly and refund processed right away. Thank you Craig and Andy

Banner

London

         
Excellent Service Rating
Electronic to key conversion.

Elizabeth Bavister

GLOUCESTERSHIRE

         
Excellent Service Rating
Craig was very professional and helpful. Went the extra mile. Excellent service.

Powell

Buckinghamshire

         
Excellent Service Rating
New safe installation

Williams

Worcestershire

         
Excellent Service Rating
We needed a large safe with really good fire resistance. Contacted a number of suppliers and finally found Safe Security Services. Firstly their web site actually worked and contained a lot of useful information which enabled us to choose the right product. It was great to talk things through with Craig, who certainly knows his business and kept us up to speed through the end to end process. The delivery team was excellent even when somewhat daunted by the slope of our drive given the size of the safe. Some lateral thinking a problem solved. Great team. Cannot recommend highly enough.

Regan

bromley

       
Good Service Rating
The battery in my chubb safe died and I couldn't open it. I used the website form and filled in the details and Criag sent me a document on how to take off the front panel and use an external battery to open. After following the instructions it was a relief to see it open , some great advice which saved me alot of hassle.

Bemister

Glan Llyn

     
Excellent service, problem rectified, Craig was very helpful.

West

Esher

         
Excellent Service Rating
We needed a new safe urgently and Safe Security Services moved very quickly to accommodate us. The service throughout was excellent.

Young

Hull

         
Excellent Service Rating
Fantastic company to deal with,excellent Chubb safe at a very good price and professionally installed by two engineers who took extra care over the bedroom carpet,would highly recommend.

Kemp

Llandovery

     
Ordered a safe for my home at 3.30pm on Friday, it was delivered by 3.30pm Monday! Excellent service - i ordered the Chubb Air 15K safe and it’s the perfect size for documents plus a top shelf for jewellery, spare keys etc. Very pleased with the service and the quality of the safe

Trevor

Bucks

         
Excellent Service Rating
The Engineer (Andy) was very professional and knowledgeable

Batov

London

         
Excellent Service Rating
Very helpful and responsive and everything done quickly and efficiently at a good price, thank you!

Holmes

Hove

         
Excellent Service Rating
Really nice spacious safe, quick and friendly delivery and installation exactly where I wanted it.

Perkins

Surrey

         
Excellent Service Rating
Very quick response time, professional and friendly service.

Ian J

Carlisle

         
Excellent Service Rating
Fantastic service all round. Excellent impartial advice and guidance on safe selection, unlike my Insurance company. Very knowledgeable team, and first class communications, well done and many thanks

Wilson

Sussex

         
Excellent Service Rating
Great Effort, and Service all round, be that pre-sales, order tracking, delivery, install, and follow up - Highly recommended for an efficient, personable, and effective service. - Thank you -

Lumley

Huddersfield

         
Excellent Service Rating
Old Bank night safe with double 10 lever locks cracked

Pearson

Shaftesbury

         
Excellent Service Rating
removal of manual lock and installation of new digital one

Daniell

Wisborough Green, West Sussex

     
Apart from a temporary human memory failure, service was good - remote key cutting was nearly excellent.

Rigby

West Hampstead London

         
Excellent Service Rating
Repeat of above !

Hollyhomes

West Midlands

         
Excellent Service Rating
Just want to say thank you, excellent service and will definitely recommend in the future. Professional delivery and service from the start.

Hunter

Berkshire

         
Excellent Service Rating
Dear Craig, Just a quick note to say thank you. All is well. The lads who delivered the safe were great. Everything is good. Many thanks again.

CYRUS TODIWALA

LONDON

         
Excellent Service Rating
MOVING SAFE FROM ONE LOCATION TO ANOTHER

Williamson

Derby

         
Excellent Service Rating
Supply and install new chubb safe

M Swain

Essex

         
Excellent Service Rating
Initial phone call was very informative and helpful. Had no problems with delivering safe over loose gravel drive and over 6” step + 6”uPVC doorsill. Safe was wheeled/lifted into the property and fitted in less than 15 minutes in the exact position I required. Thanks for a great job! Many thanks for the excellent service provided, I'm very pleased with the unit. Delivery was fast and actual installation was unbelievably quick!

C Thomas

London

         
Excellent Service Rating
Very professional and pleasant to deal with

Incyte Biosciences UK Ltd

Surrey

         
Excellent Service Rating
All the times we have moved which I think is twice now the service has always been very good.

Murden

Suffolk

         
Excellent Service Rating
We are very pleased with how the purchasing & installation of our new safe went. Good product information on your web page & very good support from a knowledgeable office team. Excellent delivery time & installation to suit us by a very proficient installation team.

Wellard

West Sussex

         
Excellent Service Rating
Engineer was superb. He turned up on time, even calling us to say he was 30 minutes away. His skill and enthusiasm was first class. He knew exactly the safe in question and just what to do to open it. With the new lock fitted you cannot see where he had to get into the safe. He even took time to make sure the safe operated smoothly. It is better now than when new. The area was left clean and tidy.

Fr. Benedict Thompson OSB

Birmingham

         
Excellent Service Rating
The team were first rate and very efficient. A credit to your company.

Speed

Kent

         
Excellent Service Rating
delivery and installation of new safe

Appleton

Wortham

       
Good Service Rating
Safe delivery and install

Ian

Leicestershire

         
Excellent Service Rating
This is the second time I have purchased from this company and it is the second time I have been impressed! I dealt with Chris whom I found to be attentive, courteous and well informed. He delivered on every aspect of the process. No need to ‘go the extra mile’, just do what you say you will, by when you say you will and you’ll be head and shoulders above your competition; just as Chris was with this transaction. Many thanks for all you help.

John

England

         
Excellent Service Rating
Thanks Craig, The chaps turned up shortly after I phoned you and were brilliant.

Catholic Church

England

     
Dear Ruth and Craig, Thank you so much for the prompt installation. The safe is just the right size. Many thanks for all your help.

Michael B

England

         
Excellent Service Rating
I would like to record my pleasure at the way your team worked this morning. A very professional crew and pleasant to boot. Everything done efficiently and without upset.

Ray

England

         
Excellent Service Rating
all sorted, Craig … as installed, the unit you helped us select fits well in our chosen location thank you for all your help along the way

Mr Cole

England

         
Excellent Service Rating
Two very helpful Brummie lads arrived at 7.45 and left at 8. Very efficient and careful. Thank you for your service.

David

England

         
Excellent Service Rating
You have been great to do business with also. A couple of your competitors have not yet come back to me from Sunday so they have lost out and so has the local firm who quoted over £500 more for the Dudley!

Drummond

England

         
Excellent Service Rating
Just thought I'd drop you a quick note about the safe I had delivered yesterday. Sometimes people only find the time to complain and rarely praise great service but I can honestly say the whole process from initial order to delivery was one of the easiest transactions I've experienced in a long time. Communications were responded to by return, and delivery made as you had stated. The delivery driver was polite and very helpful. As for the product, the safe was packaged extremely well and was totally unmarked. Everything considered, I'm delighted with this particular model and the service received from Safe Security

Stephanie

Bristol

         
Excellent Service Rating
Just wanted to say thank you for an excellent service. I found both you and Andy to be very pleasant, professional & reassuring, and the safe is now back in working order – to my great relief!

Alex

London

         
Excellent Service Rating
Safe received this morning - looks like a reassuringly high quality product. Thank you for your excellent service and for upgrading me.

Abdul

Barking

         
Excellent Service Rating
Just wanted to say thank you for your service and also wanted to let you know that Andy did a fantastic job too very nice guy was really happy with his service.